CruisePersia.com (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled safely, securely, and responsibly.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website and booking services.
By accessing CruisePersia.com or using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information to provide you with cruise booking services, customer support, payment processing, and travel documents.
1.1 Personal Details
When you make a booking or enter traveller information, we may collect:
- Full name
- Date of birth
- Gender
- Nationality
- Passport number & expiration date
- Contact information (email / phone)
- Address (when required for billing or visa purposes)
1.2 Booking Information Includes:
- Selected cruise itinerary
- Ship, dates, cabin type
- Number of travellers
- Preferences or special requests
- Total booking cost
1.3 Payment Information
- We may collect:
- Cardholder name
- Partial payment card details (final 4 digits)
- Payment method
- Transaction status
We do NOT store your full card number or CVV. Payments are securely processed by PCI-DSS certified payment processors (Visa, Mastercard, PayPal, Apple Pay, Google Pay, etc.).
1.4 Technical & Device Data
- Collected automatically when browsing:
- IP address
- Device type (mobile, desktop, tablet)
- Browser type
- Pages viewed, time spent
- Cookies & tracking technologies
Website analytics data
1.5 Communication Data Such as:
- Emails exchanged
- Support requests
SMS notifications
2. How We Use Your Information
Your data is used to deliver reliable and secure service:
2.1 To Process Bookings
- Complete your reservation
- Issue booking confirmations and e-tickets
- Generate travel documents
- Manage passenger information
2.2 To Process Payments
- Verify payments
- Prevent fraud
- Issue invoices or receipts
2.3 To Provide Customer Support
- Assist with booking changes
- Respond to enquiries
- Send travel updates
2.4 Marketing & Promotions
With your consent:
- Cruise offers and promotions
- Travel tips and updates
You can unsubscribe at any time.
2.5 Legal Compliance
We may use your data to comply with:
- Immigration or port requirements
- Maritime security regulations
- Government travel documentation
3. Sharing Your Information
We do not sell your data. We only share information when necessary to provide services.
3.1 Cruise Lines & Travel Operators
Information may be shared with:
MSC Cruises, Costa Cruises, Royal Caribbean, etc.
This includes:
- Passenger manifests
- Passport details
- Cruise booking information
3.2 Payment Providers
Your payment information is processed by:
- Visa / Mastercard
- PayPal
- Apple Pay
- Google Pay
3.3 Service Providers
We may share limited data with:
- Email/SMS delivery providers
- Website hosting partners
- Customer support systems
- Fraud prevention tools
3.4 Legal or Regulatory Bodies
Only when required by law.
4. How We Protect Your Data
We apply strict security measures:
- SSL/TLS encryption
- Encrypted database storage
- Secure cloud infrastructure
- PCI-compliant payment channels
- Multi-layer firewall protection
- Access restricted to trained staff only
5. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Keep sessions active (e.g., when booking)
- Analyze website performance
- Deliver personalised content
You can control cookie settings via your browser.
6. Data Retention
We retain:
- Booking & travel records: 7 years (legal requirement)
- Payment records: held only by payment processors
- Marketing subscription data: until you unsubscribe
Once retention periods expire, data is securely deleted.
7. Your Rights
Depending on your location (including GDPR jurisdictions), you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent
- Request a copy of your data
- Object to certain processing
- File a complaint with a data protection authority
You can exercise these rights by emailing:
📧 privacy@cruisepersia.com
8. Children’s Privacy
Our platform is not intended for children under 16 years old.
Information for minors is only provided by the adult completing the booking.
9. International Transfers
Because cruise travel is international, your data may be transferred to:
- Cruise operators in other countries
- International service providers
- Data centers abroad
We ensure all transfers follow privacy laws such as GDPR, UK-GDPR, and international data standards.
10. Links to Third-Party Sites
Our website may contain links to external sites.
We are not responsible for their privacy policies or content.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted with a revised “Last Updated” date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@cruisepersia.com
🌍 Website: www.CruisePersia.com